Online store

Standard operating procedures related to support and assistance given before, during and after customers purchase a product or service. Customer service can be provided through various channels such as phone, email, live chat, social media and in-person interactions. It includes a wide range of activities like answering questions and finding solutions, resolving complaints, interacting with customers, following up on customer issues, providing guidance and offering advice

Standard operating procedures targeted to administration of business structure, practices, and processes to enhance efficiency and maximize profit. These procedures refers to the management of functions that a business needs to run effectively day-to-day, including: overseeing multiple departments and providing goals, overseeing and streamlining processes, balancing revenue and costs, execution of strategic plans, production, logistics, and supply chain

Standard operating procedures related to different processes of recruiting, selecting, inducting employees, providing orientation, imparting training and development, appraising the performance of employees, deciding compensation and providing benefits, motivating employees, maintaining proper relations with employees and their trade unions, ensuring employees safety, welfare and health measures in compliance with labor laws

Standard operating procedures are related to an organizational function and a set of processes for creating, communicating, and delivering value to customers and managing customer relationships in ways that benefit the organization and its stakeholders. These procedures cover traditional and digital marketing

Standard operating procedures target defining an organization’s strategy or direction, business development, financial modeling and forecasting, benchmarking, competitive analysis, and making decisions on allocating resources to attain strategic goals. Such procedures may also extend to control mechanisms for guiding the implementation of the strategy to fulfill the company vision, mission statement, and key performance indicators

Standard operating procedures aim to prepare, support, and help individuals, teams, and companies of different types make organizational change and transformation. Transformation efforts are the path and destination an organization aspires to reach, while change management guides the transformation journey